Privacy Policy for A2P Messaging
Effective Date: 04/30/2025
1. Introduction
Trailblazer Fitness Academy ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information in relation to our messaging services, including SMS and MMS communications sent via Application-to-Person (A2P) channels. By opting into our SMS/MMS messaging services, you consent to the terms described below.
2. Information We Collect
We may collect the following information from users who opt in to receive messages from us:
- Full name
- Mobile phone number
- Email address (if applicable)
- Communication preferences
- Message content and interaction history
- Location or time zone information (if applicable)
3. How We Use Your Information
The personal data we collect is used solely for the following purposes:
- To send you requested SMS or MMS messages (e.g., alerts, reminders, promotions, support communications)
- To manage opt-ins and opt-outs
- To personalize content and improve communication relevance
- To comply with legal and regulatory obligations
4. Sharing Your Information
We do not sell your personal information. We may share your data with:
- Authorized messaging service providers and aggregators (e.g., Twilio, Lead Connector)
- Our internal team for customer service or technical support purposes
- Law enforcement or regulators if required by law
5. Opt-Out and Data Control
You can opt out of receiving SMS/MMS messages at any time by replying STOP to any message we send. After opting out, you will no longer receive messages unless you re-subscribe.
To request access, correction, or deletion of your personal information, contact us at: [email protected]
6. Data Security
We implement industry-standard safeguards to protect your information, including encryption, secure storage, and restricted access protocols.
7. Data Retention
We retain personal data only as long as necessary to fulfill the messaging purpose or comply with regulatory/legal obligations. After that, data is securely deleted or anonymized.
8. Children’s Privacy
Our messaging services are not intended for individuals under the age of 13. We do not knowingly collect or store information from minors.
9. Changes to This Policy
We may update this Privacy Policy at any time. The revised version will be posted on our website with an updated “Effective Date.”
10. Contact Us
Trailblazer Fitness Academy
1925 S Sossaman Rd. Mesa, AZ 85209
480-680-8030